Tenant
Services
Find relevant documents and frequently asked
questions for tenants on this page.
You can also request maintenance on
the bottom of this page.
Frequently Asked Questions
You can find a wide variety of frequently asked question and answers below. Please check the FAQ to see if your question might be answered, before reaching out to us via phone or the form on this website.
When is my rent due?
Rent is due on the first of every month. A late fee is applied to tenants who pay after the fifth.
How is rent paid every month?
Rent payments are conducted electronically through an invoice emailed to the tenant every month. We accept direct bank tranfers and credit cards as payment.
How do I report a maintenance issue?
To report a maintenance issue please fill out our maintenance request form found on our website and submit to management@novprop.com. Additionally you may contact the office phone number at 619-806-8593 and we will send assistance out to you shortly. If possible, please submit pictures of the issue with your request.
Do you accept rental assistance?
Yes! We do not discriminate against those who participate in rental assitance programs as long as they meet the rest of our application requirements.
Are dogs/cats allowed?
Pets are allowed in our residential units with an addition deposit and a pet fee added to the monthly rent .
Do I need renter’s insurance?
Every tenant is required to provide proof of Renters Insurance upon move-in.
If I am a Tenant with an emergency, who should I contact?
In any emergency immediatley call 911 or get in contact with your local police department. If it is not an issue needing dire attention you may contact the main office which will get back to you as soon as possible.
Are cosigners allowed?
We accept cosigners upon approving credit. Only one cosigner allowed per unit.
application
application
To apply for one of our available units please download and fill out the appropriate PDF form.
We will review your application and get back to you via e-mail or phone as quickly as possible.
Please send the filled out form at application@novprop.com
If you want to schedule a showing of the unit in question please do so through this form.
Residential
Commercial
Request a Showing
Please fill out the following form to request a showing of our available units in California, Florida or West Virginia
We look forward to hearing from you!
Maintenance Request
Maintenance Request
General Maintenance
Plumbing
Inspection Request
Move Out Request
Downloads
Downloads
Maintenance Request Form as a PDF
Tenant Move Out Request Form as a PDF
Pre-Move-Out Inspection Statement
Open questions?
If you have any questions that have not already been answered with the information provided, please feel free to reach out to our office for more information.